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Adding your team

Create accounts, assign locations, and what the invite email does.

  1. Teams / users > Create user: name, email, an optional mobile, a starting password, the role, and (for staff) the locations they cover.
  2. They receive an invite email with a link to choose their own password (valid for 7 days). The password you typed is a fallback you can pass on if the email does not arrive.
  3. A mobile number switches on text reminders for them; they can turn those off under My account.

Seats are limited by your plan (see Plans and billing). When you hit the limit the form tells you exactly what the plan allows and where to upgrade.

Assigning locations

Open a location, then the Settings tab: "Assigned to this location" lists who covers it, with a remove button; "Add staff" lists everyone who does not. Nobody is assigned by accident - a person only appears under a location when an admin put them there.

Adding your team · ThermaCare